We aim to be an efficient and effective tax administration respected for fairness, transparency and
To administer the
Value Added Tax Act and allied statutes and the Profession Tax Act in an
impartial, uniform and efficient manner so as to maximise tax collection
through universal coverage of all eligible tax payers.
Professionalism - We are
committed to the highest professional and personal standards.
Service - We value
service. We shall treat our taxpayers and other stakeholders with
fairness and courtesy and provide the services with promptness and
Trust - We implicitly
believe in the honesty of the taxpayer and his voluntary compliance.
Communication - We believe
in effective two-way communication to achieve highest levels of tax
compliance and service delivery.
accountability - We shall promote at all times transparency and
accountability in all our actions.
We value the Individual - We
believe that people make the difference and strive to provide
opportunities to all employees to contribute ideas, develop their
potential, and make the best use of their talents and abilities.
We strive to promote
efficiency and meritocracy at all levels.
We also believe in teamwork
as a force multiplier to bring in synergy in achieving the
We strive to simplify the
tax laws, rates and business processes to promote better understanding
thereof and improved compliance.
Human resource development
through training and development of a sensitive and responsive work
culture are the keys to better service delivery. We strive to promote,
with the help of various HRD tools, such a work culture for maximising
taxpayer satisfaction and tax collection.
The department is undergoing
a comprehensive computerisation programme which, when completed, will
accelerate the business processes, reduce department ? dealer interface,
reduce response time and promote faster service delivery, thereby
reducing transaction costs for the tax payers. The website of the
department, in addition to the existing services, will provide online
services, like online filing of returns and applications, to the
With the functional
organisation of tax administration, the departmental restructuring,
presently under way, will achieve need - based optimisation of human
resource development and promote greater economic efficiency and
The department shall promote
and undertake research and analysis in the latest national and
international developments in economy and technology, tax legislation
and business processes in order to improve tax administration and
maximise tax collection.
The department is in the
process of setting up border check posts, which will effectively monitor
inter-state movement of goods and help track down misdeclarations of
local sales as inter-state sales or transit goods and thereby help the
department to curb tax evasion.
With the help of IT network,
research and analysis, border check posts and a well trained workforce,
the department will strive to enforce the tax laws effectively to deter
tax evasion and promote compliance, thereby providing an equitable and
level playing field to the honest tax payers..